We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ShopGoldenDivinity@gmail.com. Please note that returns will need to be sent to the following address: PO BOX 988 SOUTH PASADENA CA. 91030

You can always contact us for any return question at ShopGoldenDivinity@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll receive store credit within 10 business days via email. Keep in mind we do NOT refund shipping charges.

If more than 15 business days have passed since we’ve approved your return, please contact us at ShopGoldenDivinity@gmail.com.